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VAT in non-EU countries

Is there VAT on my order? For non-EU countries, teaVivre does not add sales tax or any hidden fees to your order - the amount you see on the checkout...

VAT in EU countries

Which countries' VAT does YUYUN cover? Why is there VAT on your website? From 1 July 2021, all goods sold online into the EU will be subject to Value Added...

Shipping Information

Shipping Information When will my order be shipped? After receiving your confirmed order, we usually send it to our shipping department within 20 minutes, and then pack and ship it...

Rewards Program

Rewards Program * How do I earn Rewards Points? * How do I earn Rewards Points? * How do I use my Rewards Points on YUYUN? * Can I use...

Refund and Return Policy

Refund and Return Policy * Can I cancel my order? * YUYUN's Satisfaction Guarantee * I received a damaged item Can I cancel my order? If you change your mind...

Place Order

Place Order * How do I place an order on YUYUN? * How do I know if my order is successful? * How do I check the status of my...